Connect to Amazon seamlessly and efficiently with Cleo

Cleo's cloud-based integration platform makes it easy to connect to Amazon and other trading partners, regardless of their size or technical capabilities. We provide everything you need to get started, including a web-based translator, network services, and support.

✓ Automate your order-to-cash and procure-to-pay processes

✓ Gain real-time visibility into your inventory and shipments

✓ Reduce errors and improve data accuracy

✓ Cut your total cost of ownership

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Effortlessly integrate your back-office systems with Amazon

Cleo offers pre-built connectors to leading ERP, TMS, and WMS systems, making it easy to connect your back-end systems to Amazon. 

Creating complete, end-to-end B2B integration flows to any back-office system will streamline your operations and help you to better manage your orders, inventory, and shipments.

Learn about popular connectors:

NetSuite | SAP | Microsoft Dynamics Oracle EBS TMW 



Why Companies Trust Cleo with their Amazon Connection

Leverage Cleo’s robust trading partner network, extensive support, and countless connection options with a leading integration platform

We Support All Common EDI Documents for Amazon Including:


  • Invoices (810): Vendors submit invoices to Amazon to request payment for goods that have been shipped. Invoices must include information such as the purchase order number, item number, quantity, and unit price.
  • Payments (820)
  • Inventory Inquiry/Advice (846): Amazon may request inventory inquiry reports from vendors to check the availability of certain items. Inventory inquiry reports include information such as the item number, quantity on hand, and lead time.
  • Purchase Orders (850): Amazon uses purchase orders to communicate their orders to vendors. Purchase orders include information such as the item number, quantity, unit price, and delivery date.
  • Product Activity Data (855): Vendors submit product activity data to Amazon to provide them with information about their inventory levels, sales, and returns. Product activity data is used by Amazon to forecast demand and to make sure that they have enough inventory on hand to meet customer needs.
  • Advance Ship Notices (856): Vendors submit advance ship notices to Amazon to notify them of upcoming shipments. Advance ship notices include information such as the shipment date, carrier, tracking number, and items included in the shipment.
  • Delivery Status Updates (852): Vendors submit delivery status updates to Amazon to keep them informed of the status of their shipments. Delivery status updates include information such as the current status of the shipment (e.g., in transit, delivered, etc.) and any estimated delivery dates.

In addition to the above transactions, Amazon may also request other EDI transactions from vendors on a case-by-case basis.


Read Our EDI Transaction Guide


Avoid Costly Chargebacks with Amazon


Some of the most common chargebacks that companies experience when doing business with Amazon include:

  • Some of the most common chargebacks that companies experience when doing business with Amazon include:
    • Invalid data formats
    • Missing or incomplete data
    • Incorrect data
    • Duplicate transactions
  • Late shipments: Amazon requires suppliers to meet its shipping deadlines, and late shipments can also result in chargebacks. Late shipments can be caused by a variety of factors, such as:
    • Production delays
    • Shipping delays
    • Incorrect shipping information
  • Incorrect or incomplete data: All data submitted to Amazon must be accurate and complete, or the supplier may face chargebacks. Common examples of incorrect or incomplete data include:
    • Incorrect product codes
    • Incorrect pricing information
    • Incorrect shipping information
    • Missing product descriptions
  • Product quality issues: Amazon expects its suppliers to provide high-quality products, and any product quality issues can lead to chargebacks. Common product quality issues include:
    • Defective products
    • Damaged products
    • Expired products
  • Customer returns: Amazon customers have a generous return policy, and suppliers are responsible for the cost of returned items. This can lead to chargebacks if the supplier is not able to resell the returned item.

How Cleo Integration Cloud Can Help Eliminate Chargebacks

Cleo Integration Cloud can help companies eliminate chargebacks by automating the exchange of EDI transactions and API interactions with Amazon, validating all transactions and interactions before they are submitted, and providing real-time visibility into the status of transactions and interactions.

  • Automation: Cleo Integration Cloud can automate the exchange of EDI transactions and API interactions with Amazon, eliminating the risk of human error.
  • Validation: Cleo Integration Cloud can validate all transactions and interactions before they are submitted to Amazon, ensuring that they meet Amazon's strict requirements.
  • Visibility: Cleo Integration Cloud provides businesses with real-time visibility into the status of their transactions and interactions, so that they can identify and resolve any issues quickly and efficiently.

By using Cleo Integration Cloud, companies can reduce the risk of chargebacks and improve their bottom line.


How API Integration Can Boost Your Business with Amazon


API integration can play a significant role in doing business with Amazon by providing a more efficient and flexible way to exchange data. Amazon offers a variety of APIs that businesses can use to automate tasks such as:

  • Placing orders
  • Receiving purchase orders
  • Submitting shipping notifications
  • Sending invoices
  • Tracking shipments
  • Managing inventory
  • Updating product information
  • Processing returns and exchanges
  • Resolving customer issues

By integrating with Amazon's APIs, businesses can reduce their reliance on EDI, improve the efficiency and accuracy of their business processes, and gain a competitive edge.

Here are some specific examples of how API integration can benefit businesses that do business with Amazon:

  • A logistics provider can integrate with Amazon's APIs to automate the process of placing and receiving purchase orders, submitting shipping notifications, and tracking shipments. This can help to reduce manual errors and improve the efficiency of the logistics process.
  • A manufacturer can integrate with Amazon's APIs to automate the process of updating product information, such as pricing, availability, and specifications. This can help to ensure that Amazon's website and other systems have accurate product information at all times.
  • A retailer can integrate with Amazon's APIs to automate the process of fulfilling orders placed on Amazon's website. This can help to improve the customer experience and reduce the amount of time that it takes to ship orders.
  • A third-party seller can integrate with Amazon's APIs to manage their inventory, track sales, and process customer orders. This can help to streamline the selling process and improve profitability.

Overall, API integration can help businesses that do business with Amazon to improve their efficiency, accuracy, customer service, and profitability.

Achieve API Integration with Cleo Integration Cloud

Cleo Integration Cloud is a comprehensive API integration platform that can help businesses of all sizes to integrate with Amazon's APIs. Cleo Integration Cloud offers a variety of features and benefits, including:

  • Pre-built connectors for Amazon's APIs: Cleo Integration Cloud offers pre-built connectors for Amazon's APIs, which makes it easy and quick to get started with API integration.
  • A user-friendly interface: Cleo Integration Cloud has a user-friendly interface that makes it easy to configure and manage API integrations.
  • Robust security and compliance features: Cleo Integration Cloud offers robust security and compliance features to help businesses protect their data and meet industry regulations.

If you are a business that does business with Amazon, Cleo Integration Cloud can help you to integrate with Amazon's APIs and improve your efficiency, accuracy, customer service, and profitability.


Deliver on your commitments to Amazon with confidence

Automate integrations into your back-office application so that you can achieve compliance, eliminate chargebacks, gain EDI + API visibility, and accelerate time-to-value.

Amazon EDI Integration

“We use Cleo Integration Cloud to manage all of our EDI,
which is the lifeblood of our supply chain operations.”

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Kickstart your connection with Amazon

We can handle your unique EDI, non-EDI and API integration needs.

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